STUDENT SERVICES & MISCELLANEOUS FEES
At ACE, our Student Services Staff are committed to supporting you throughout your educational journey — from the moment you step through our doors to the day you graduate. We are here to provide guidance, assistance, and care every step of the way.
You can contact the Student Services at:
• Hotline at +65 6222 7577
• Mobile at +65 9777 8192
• Email: info@ace.edu.sg
• WeChat: ACE-EDU-SG
Our operating hours are:
• Mondays to Fridays: 9.00am to 6.00pm
• Saturdays by appointment only
• Closed on Sundays and Public Holidays
1. ACE Available *Student Support Services
1. Airport pickup services
2. Accommodation Arrangement Services
3. Assistance with applying for a Singapore Student Entry Visa
4. Assistance with applying for a US Student Visa
5. Internal Course Transfers
6. Assistance with applying, renewing and replacement of Student’s Pass
7. Appeal of Assessment Results
8. Course Deferment
9. Re-issuance of duplication of ACE Official Certificates and transcripts
10. Posting Documents Overseas
11. Assistance with arrangements for taking a TOEFL Based Internal English Test
12. Credit transfers to selected overseas universities
13. Student medical insurance coverage for hospitalisation for the course study duration
14. Fees Protection Scheme (FPS)
15. Student Counselling Services
16. Free access to student lounge, library and campus wireless network
17. Career guidance and assistance to proceed to higher education
18. Assistance with study tours to visit overseas universities
19. Enhancement programs in English language skills
20. Financial Assistance schemes
21. Alumni support services
22. Employment advisory support
23. Assistance with bank account opening
*Other relevant student services might be provided by ACE upon receiving the requests from the students.
ACE defines the following Miscellaneous Fees (including GST).
1. Airport Pickup / S$109
2. Accommodation Arrangement Service / S$218
3. Service Charge for Applying for a Singapore Entry Visa / S$109
4. Service Charge for Applying for an US Student Visa / S$1,090
5. Internal Course Transfer Fee / S$109
6. Administration Charge for Late Payment / S$109
7. Service Charge for Replacement of Student’s Pass / S$109
8. Fee for Rescheduling an Examination (per module) / S$218
9. Appeal of Assessment Results / S$109
10. Request for Intake Deferment / S$109
11. Issue of a Duplicate Copy of an Official Certificate / S$109
12. Fee for Posting Documents Overseas / S$50
13. Fee for Taking a TOEFL Based Internal English Test / S$109
14. Credit Fee for Overseas Transfer / S$1,500
15. Application Fee for Overseas Transfer / S$500
16. Payment to ICA for Issuing of IPA Letter / S$90
17. Re-module Fee / Based on Course Fees
*Please refer to our Student Contract Schedule C for its latest chargeable miscellaneous fees where applicable.
2. Internship /OJT Arrangement/ Career Guidance
ACE Academic Department may arrange for interview sessions between graduates and employers and the success of internships or work placements is dependent on the student’s interview with the Company. It is also subjected to approval by the relevant authorities in Singapore for the required Training Work Permit (arranged by company). ACE does not charge any fee for industrial attachment/placement.
3. Academic Progression Guidance
Students can approach ACE Academic Department to seek assistance for his/her progression guidance and ACE academic department will assist students in applying for their progression into a degree program either with ACE or overseas.
This service is provided free-of-charge to ACE Graduating Students or Graduates. If a student’s university of choice is not in ACE list, ACE office may make arrangements for formal credit exemptions.
4. Service Quality Commitment
The Student Satisfaction Rates for our student support services are key performance indicators being monitored by ACE.