Appeal Request

1. If the student is not satisfied with the assessment results including the final grade, the student shall complete the form (FRM-009 Appeal Form) and submit it to the center within (2) two weeks after the assessment results or final grade has been released.

2. ACE shall acknowledge the student’s appeal of a result and collect the relevant input into the appeal form and forward the appeal to the Examination Board for review.

3. The Examination Board shall review the appeal and revert the decision to ACE as follows:
     a. Within (4) four weeks for in-house developed courses; and
     b. Within (8) eight weeks for externally developed courses.

4. The decision made by the Examination Board shall be final and no further appeal will be entertained.

5. ACE shall release the result of the appeal to the student within (3) three working days upon receiving the result from the Examination Board. 

 

For existing students. please submit your Appeal Request Here