Student Services

Available Student Support Services

– Assistance with application for entry visas for students and relatives
– Assistance with applying for and renewing the Student’s Pass
– Assistance and advice regarding the general or specialist health services
– Airport pickup
– Advice or service regarding accommodation (hostel) options
– Assistance with bank account opening & currency exchange
– Purchasing textbooks & reference books
– TOEFL IBT exam service
– Certificates, transcripts, and the official statement or letter
– Close collaboration with parents or guardians of students who are less than 18 years of age
– Credits transfer service
– Medical insurance coverage for hospitalization and related medical treatment for the entire course duration
– Fee Protection Scheme
– Student orientation programs for all newly-enrolled students
– Access to library, computer room & campus wireless network
– Consultant service for student life & personal problems
– Consultant service for student study & academic related problems
– Assistance with extra-curricular activities/social activities
– Career guidance programs and assistance to proceed to higher education
– Assistance with study tours to visit overseas universities
– Enhancement program in language skills
– Assistance with pastoral counseling
– Financial assistance scheme
– Alumni support services
– Upskill & Reskill Advisory Support
– Employment Advisory Support

Other relevant student services might be provided by ACE upon receiving the requests from the students.

The Student Satisfaction Rates are the key performance indicators being monitored by ACE. Your participating in feedback and survey activities are appreciated.

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