Organization Performance

ACE is committed in enhancing the Organization Performance. The KEY performance results for 2019 are available on ACE website for the relevant stakeholders.

SN	Key Performance Indicators	Targets	Results
1	Student satisfaction level on external communication	>=4.20	4.55
2	Staff satisfaction level on internal communication	>=4.00	4.23
3	Student and Staff satisfaction level on school facilities, environment, and IT infrastructure	>=4.00	4.40
4	–	–	–
5	Staff Satisfaction level on working in ACE	>=4.00	4.18
6	–	–	–
7	Student satisfaction level on academic resources and academic facilities	>=4.00	4.38
8	Staff satisfaction level on motivated by the school to teach students innovatively and in line with school’s requirements	>=4.00	4.23
9	Student satisfaction level regarding enrichment and holistic experience	>=4.20	4.49
10	Student satisfaction level on quality of teaching	>=4.20	4.52
11	Student satisfaction level on assessment methods and frequency	>=4.20	4.48
12	–	–	–
13	–	–	–
14	Student satisfaction level on student support services	>=4.20	4.58
15	Student satisfaction level on overall school experience	>=4.20	4.49

SN	Corrective Action Plans (CAPs) and Actions	Timeline	Status (on 2020-07-11)
1	To reduce or sponsor the re-module fee; to start the re-module before the end of the course period so that to avoid extending the total study duration.	2020-12-31	Implemented, the evaluation being postponed
–	To get more local students and international students (2020 target) from other countries other than India.	2020-12-31	Being affected and postponed, implementing
–	To obtain a 4-year EduTrust certification.	2020-10-30	Being postponed, implementing
–	To add an extra selection criterion for lecturer selection process.Being an ad-hoc project to give extra performance bonus to those well-performing lecturers with teaching certifications.	2020-12-31	Being postponed, implementing

ACE Management
2020.07.11